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Registration Frequently Asked Questions
Q. “Where is
my receipt/ invoice?”
A. In your
email. Upon completing your registration you will be
directed to a registration confirmation screen. A copy of
this confirmation will also be automatically emailed to the
address listed in your contact information. This
confirmation serves as your receipt of payment or invoice
for your balance due. The email will come from our
registrar, Kimberly Brand. If you have strict spam filters
your confirmation may have been intercepted. If you are
still unable to find your receipt please call our office at
352-392-5930 to request a copy.
Q. “To whom
do I make my check payable and where is it mailed?”
A. Make your
check payable to University of Florida Leadership &
Education Foundation, Inc. (UFLEF, Inc) and mail to:
Attn: XIIth
Congress of International Society of Bone Morphometry
PO Box 110750
Bldg. 639 Mowry Road
Gainesville, FL 32611
Q. “What is
UFLEF, Inc.’s Federal ID number?”
A.
59-3104978
Q. “Can I
register more than one person at a time?”
A. No, In
order to guarantee individual and special needs are met, our
registration software is configured to process individual
registrations. If paying by check for multiple attendees,
your organization may send one check with all participant
names attached.
Q. “Am I able
to add items to my registration? (Example: guest fee)”
A. Yes,
simply call our office at 352-392-5930 and request to speak
with someone about your registration, or email Kimberly
Brand at
kimmer72@ufl.edu
with the addition you would like to make. Once your
registration profile has
been updated you will receive an updated registration
confirmation in your email. If you will be paying for this
addition with a different form of payment from that of your
original registration, please have the new payment
information available when you call.
Q. “I started
my registration but was interrupted, am I registered?”
A. No, your
registration is not marked as complete until your form of
payment has been submitted. (Those sending checks or
deferring payment are considered registered so long as the
“check” or “invoice” option has been selected and
submitted.) You will know you are registered when you arrive
at a registration confirmation screen and receive a copy of
the registration confirmation in your email.
Q. “My
organization will not pay for guest fees; can I use multiple
forms of payment on my registration?”
A. Yes, Once
you arrive at the payment information section of your
registration, adjust the “Amount to apply to this payment”
to reflect the amount of the first form of payment, complete
payment information and click the "Continue" button at the
bottom of the page. Your first payment will be processed
and the amount will automatically update to reflect the new
“Balance Due”. Delete the payment information you
previously entered, input the new information and click the
"Continue" button at the bottom of the page.
Q. “I work
for a government agency that has restrictions on when I can
pay for my registration, can I register now and defer
payment?”
A. Yes, In
order to defer payment select the invoice option when
prompted for payment. This will allow you to register your
attendance while providing the flexibility to pay by Check
at a later date. You may also contact OCI at 352-392-5930
with Credit or P-Card information once travel funds are
authorized.
Note: In order to qualify for reduced registration
fees, payment must be submitted before the fee deadline
expires.
Q. “I need to
cancel my registration, what are my options?”
A. In the
event you should need to cancel your registration, please
email our registrar, Kimberly Brand, at
kimmer72@ufl.edu and
provide a written explanation for your cancelation. A
processing fee will be deducted from your payment.
If you have a
colleague who is interested in attending in your place, you
may substitute your registration at no cost. Simply email
Kimberly Brand with your information and the name and
contact information of the person substituting for you.
*Note: Presenters cancelling or substituting their
registration must also contact Holly Paszko
hpaszko@ufl.edu or
352-392-5930.
Still have
questions? Please contact the Office of Conferences &
Institutes at 352-392-5930.
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