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Registration FAQs
Q.
“Where is my receipt/ invoice?”
A.
In your email. Upon completing your registration you will be
directed to a registration confirmation screen. A copy of
this confirmation will also be automatically emailed to the
address listed in your contact information. This
confirmation serves as your receipt of payment or invoice
for your balance due. The email will come from our
registrar, Kimberly Brand. If you have strict spam filters
your confirmation may have been intercepted. If you are
still unable to find your receipt please call our office at
352-392-5930 to request a copy.
Q.
“To whom do I make my check payable and where is it mailed?”
A.
Make your check payable to University of Florida
Leadership & Education Foundation, Inc. (UFLEF, Inc) and
mail to:
Attn:
Potential Invasive Pests Workshop
PO Box 110750
Bldg. 639 Mowry Road
Gainesville, FL 32611
Q. “What
is UFLEF, Inc.’s Federal ID number?”
A.
59-3104978
Q.
“Can I register more than one person at a time?”
A.
No, In order to guarantee individual and special needs are
met, our registration software is configured to process
individual registrations. If paying by check for multiple
attendees, your organization may send one check with all
participant names attached.
Q.
“Am I able to add items to my registration? (Example: guest
fee)”
A.
Yes, simply call our office at 352-392-5930 and request to
speak with someone about your registration, or email
Kimberly Brand at
kimmer72@ufl.edu
with the addition you would like to make. Once your
registration profile has been updated you will receive an
updated registration confirmation in your email. If you will
be paying for this addition with a different form of payment
from that of your original registration, please have the new
payment information available when you call.
Q. “I
started my registration but was interrupted, am I
registered?”
A.
No, your registration is not marked as complete until your
form of payment has been submitted. (Those sending checks or
deferring payment are considered registered so long as the
“check” or “invoice” option has been selected and
submitted.) You will know you are registered when you arrive
at a registration confirmation screen and receive a copy of
the registration confirmation in your email.
Q.“My
organization will not pay for guest fees; can I use multiple
forms of payment on my registration?”
A.
Yes, Once you arrive at the payment information section of
your registration, adjust the “Amount to apply to this
payment” to reflect the amount of the first form of payment,
complete payment information and click the "Continue" button
at the bottom of the page. Your first payment will be
processed and the amount will automatically update to
reflect the new “Balance Due”. Delete the payment
information you previously entered, input the new
information and click the "Continue" button at the bottom of
the page.
Q. “I
work for a government agency that has restrictions on when I
can pay for my registration, can I register now and defer
payment?”
A.
Yes, In order to defer payment select the invoice option
when prompted for payment. This will allow you to register
your attendance while providing the flexibility to pay by
Check at a later date. You may also contact OCI at
352-392-5930 with Credit or P-Card information once travel
funds are authorized.
Note: In order to qualify for reduced registration
fees, payment must be submitted before the fee deadline
expires.
Q. “I
need to cancel my registration, what are my options?”
A.
In the event you should need to cancel your registration,
please email our registrar, Kimberly Brand, at
kimmer72@ufl.edu
and provide a written explanation for your cancelation. A
processing fee of $100.00 will be deducted from all workshop
participant refunds and $15.00 from guest refunds. After
September 10, 2010 no refunds will be issued.
If you have
a colleague who is interested in attending in your place,
you may substitute your registration at no cost. Simply
email Kimberly Brand with your information and the name and
contact information of the person substituting for you.
*Note: Presenters cancelling or substituting their
registration must also contact Holly Paszko
hpaszko@ufl.edu
or 352-392-5930.
Still
have questions? Please contact the Office of Conferences &
Institutes at 352-392-5930.
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